Class operations are based on our online booking system, Zen Planner. We ask that you make reservations for classes in advance. If you have pre-registered and are unable to cancel within the 2-hour window before class time, a class fee of $10.00 will be billed to your account.
Signing up for Class: You are able to reserve up to 2-weeks in advance. Cancellations are allowed up to 2-hours in advance to account for life’s uncertainties.
Attire: We encourage you to wear clothing you feel comfortable moving in. We recommend dressing in layers so that you can adjust to your comfort as you move through class.
Personal Belongings: We request that all phones be left in the car or in the coat room upon entry. No cell phones are allowed into the studio room unless discussed with the instructor. Keys can be hung on hooks inside each studio room. All other belongings should be locked in the trunk of your car for safe keeping.
Arrival time: You have the ability to arrive up to 30 minutes before class time to prepare for class. We recommend arriving at least 10-15 minutes prior to your scheduled class to set up.
Intro Offers: SoVital allows one Intro Offer per student. This includes 2-Week Intro Pass, Groupon, New Member Special, Holiday and Summer deals and any other intro offers.
Membership Restrictions: Class Punch Cards and Memberships apply to regularly scheduled classes. Workshops, Series, and special classes are an additional cost. Class Punch Cards and Memberships are for individuals only and cannot be shared with family and friends.
Refund Policy: Unless otherwise stated in the workshop description, all sales are final. There are no refunds or transfers on any purchases except in the event of health emergencies at the sole discretion of SoVital management. In the event, there is a refund granted, a 10% transaction processing fee will be charged.
Age Restrictions: All classes are available to those who are 16 years of age or older who are able to understand and accept the risk of class participation. If under the age of 16, a parent or guardian must be with the child at all times. No one under the age of 16 years is permitted to take hot classes.